Data subject rights and erasure

Depending on your situation you may have rights including:

• Confirmation of processing and access to your data.
• Rectification of inaccurate data.
• Erasure (“right to be forgotten”) where there is no longer a lawful basis or processing was unlawful.
• Restriction of processing in certain cases.
• Objection to processing based on legitimate interests.
• Data portability where processing is based on consent or contract and is automated.
• The right to lodge a complaint with a supervisory authority (Estonia: Data Protection Inspectorate).

Submit a request through the contact form on the Contact page (subject: “Data protection request”). You can also use the form on the Contact page.

Include your name, email used on the account, type of request (copy, correction, deletion, etc.) and information needed to verify your identity. We may ask for proof to protect your data from fraudulent requests.

We aim to respond within one month of receipt. Complex requests may be extended by up to two further months, with an explanation.

When you close an account we delete or anonymise personal data except where retention is required by law (e.g. accounting) or we have a limited legitimate interest in retaining data for dispute resolution.

Some information may remain in aggregated form that does not identify you.

Much profile data can be edited in account settings where the feature exists. Contact us for anything you cannot change yourself.

Data requests: the contact form on the Contact page. General: the contact form on the Contact page.